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Call Center Legislation Update

The call center legislation among other business regulations has been recently modified by the government of Panama to comply with international requirements related to fiscal transparency towards voiding Base erosion and profit shifting (BEPS) in practices such as “ring fencing”.&n...

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Legally required Telecomunication Data Recording in Panama

Currently, many VPN service providing corporation based in Panama, guarantee their clients, that Panama legislation does not obligate them to maintain a data record of their client´s online activity. Nonetheless, due to some international regulation and a new interpretation of the District ...

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New Incentives for Call Centers in Panama

In the last two (2) years, different foreign companies such as MasterCard, Dell Computers and call center operators such as Atento, Sitel, BT and others have visited Panama, interested in setting up and operating call service centers, since there is a good amount of bilingual young people, compet...

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